For referrers

Information for health professionals and referrers

Santai Psychology welcomes referrals from GPs, psychiatrists, paediatricians, and other health professionals. We aim to make the referral process straightforward and to keep you informed throughout.

Services available

What we offer

Santai Psychology provides individual psychological therapy and diagnostic assessments for adolescents and adults aged 13 years and over.
Services not provided: couples counselling, family therapy, child therapy (under 13), court or medico-legal reports, Family Court reports, NDIS appeals or tribunal reports.
Making a referral

What to include

Clients do not require a referral to access private psychological services. However, to be eligible for Medicare rebates, a valid Mental Health Treatment Plan (MHTP) is required.

Client name, date of birth, and contact details

Presenting concerns and reason for referral

Relevant medical, psychiatric, or developmental history

Current medications (where relevant)

Mental Health Treatment Plan (if accessing Medicare rebates)

Any supporting documents (previous reports, letters)

Who can refer
Referrals for Medicare-rebated psychology services can be made by:

General practitioners (GPs)

Psychiatrists

Paediatricians

Other medical practitioners eligible to prepare a MHTP

Clients may also self-refer and access services privately without a referral.
Fees and funding

Funding options for your clients

Santai Psychology accepts a range of funding options to ensure services are accessible. Standard consultation fees are $195.00 per 50-minute session. Bulk billing is not available.
Medicare (MHTP)
Eligible clients with a valid Mental Health Treatment Plan may access rebates for up to 10 individual sessions per calendar year. GP referral and MHTP required.
Private health insurance
Rebates may be available depending on level of cover. Clients should confirm eligibility with their fund. HICAPS available for on-the-spot claiming.
NDIS
Services available for NDIS participants where psychology support is included in their plan. Please contact the clinic to discuss plan-managed and self-managed options.
Department of Veterans’ Affairs (DVA)
Psychology services available for eligible DVA clients. A DVA referral is required. Fees are charged in accordance with the DVA schedule.
Workers Compensation & CTP
Available for approved claims. Fees are charged in accordance with the relevant schedule. Contact the clinic to discuss your client’s situation.
Employee Assistance Programs (EAP)
EAP-funded sessions are available. Please confirm your client’s EAP provider and session entitlements before booking.
Get in touch

Refer a client or discuss a case

We welcome the opportunity to connect with referrers and discuss whether Santai Psychology may be the right fit for your client. If you have questions about our services, availability, or the referral process, please don’t hesitate to reach out.

Referrals can be sent directly to reception@santaipsychology.com.au. Please include your client’s name, date of birth, contact details, presenting concerns, and a copy of the Mental Health Treatment Plan where applicable.